If you plant or planter arrives damaged, please submit our contact form and we will be sure to make things right.
House Plant Shop does not accept returns of live that have been delivered without issues.

If you would like to change the shipping address on your order. We will do our best to process the request as soon as possible. Please note we are not able to change an address after the shipping label number has been created.

once you have completed your purchase. We'll send notifications to support people in the area you've selected for delivery. They will accept the order as soon as possible and begin preparations to ensure it reaches the recipient on your requested date. You can also check the order status using your order number via the website or TERUYA hotline at any time.

No, all you need is to add an email address and phone number. I recommend that you register an account to easily track and store your favorite products. Besides, registering an account will help you accumulate purchase value to receive promotional programs. for members of Sushi Teroya.

We will deliver your order within approximately 20 to 30 minutes. However, the fastest delivery time is within 3 hours and is only applicable to specified areas.

We offer Free-shipping on all products now!

We will deliver your order on time as scheduled. The kitchen will prepare your requested dish as quickly as possible to ensure it reaches you on time.

As a safe payment system, we accept all major credit cards.

Teruya’s address: 18 Ba Trieu Str., D.1, HCMC
Teruya’s phone number: 1900 1004